IDCARE - University of the Sunshine Coast, Queensland, Australia

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Protecting people online

IDCARE is Australia and New Zealand’s national identity
and cyber support service.


Specialist identity and cyber security counsellors

Based on the Sunshine Coast, IDCARE’s National Case Management Centre provides free education, awareness and practical support to members of the community who have concerns about their identity or related cyber security.


Expert guidance and support

Since 2014, IDCARE has responded to over 50,000 contacts from individuals who have experienced telephone scams, phishing attacks, hacking of online accounts, ransomware or computer viruses, stolen ID or credentials, travel visa scams and more.

IDCARE founder and Managing Director Professor David Lacey is a Professor of Cyber Security at USC and a former executive director of the Australian Crime Commission.

The IDCARE support team includes several USC graduates, and USC students recently worked with IDCARE to develop an online Cyber First Aid Kit.

For more information visit IDCARE.